Redefining the online retail experience by implementing personalized user journeys, enhanced checkout processes, and innovative product displays for over 2 million monthly active users.
Reimagining the Nova Poshta customer and operator systems to deliver faster, smarter, and more efficient service across all touchpoints.
Reimagining the Nova Poshta branch operator system to be faster, smarter, and more efficient.
Designing a scalable and user-friendly business management system to support Cyber BMS's expansion into new markets while enhancing automation and simplifying user processes.
Challenge: Conceptualizing and designing an all-in-one IPTV/VOD platform from the ground up, focusing on cross-platform consistency, scalability, and user-friendly interfaces to cater to a diverse audience of over 200,000 monthly active users.
Aligning design with business goals
Driving user-centered innovation
Developing scalable design systems
Balancing aesthetics and functionality
Delivering measurable design impact
Building and leading design teams
Fostering collaborative work environments
Implementing effective design processes
Mentoring and growing talent
Driving cross-functional collaboration
Crafting intuitive user experiences
Conducting in-depth user research
Prototyping and iterative testing
Enhancing usability and engagement
Creating visually appealing interfaces
Structuring content for clarity
Designing intuitive navigation systems
Organizing complex information effectively
Ensuring seamless user journeys
Optimizing site hierarchy and flows
Google UX Design Professional Certificate — 2024
UX Certificate, Nielsen Norman Group — 2021
Product Owner School, Uphill Partners — 2022
Deep Dive into Customer Excellence, IMD, Business School for Management — 2021